Welcome

Welcome to BalanX Tech(the “balanxtech.com”). At BalanX (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you interact with our Website (e.g., placing an order, signing up for newsletters, or contacting support), we may collect:

• Name

• Email address

• Shipping/billing address

• Phone number

• Payment details (processed securely via third-party payment processors)

B. Non-Personal Information

We automatically collect certain data when you visit our Website, including:

• IP address

• Browser type & device information

• Cookies & tracking technologies (see Section 4)

• Website usage data (pages visited, time spent, etc.)

2. How We Use Your Information

We use your data for the following purposes:

• Order Processing: To fulfill purchases, process payments, and deliver products.

• Customer Support: To respond to inquiries and provide assistance.

• Marketing & Communication: To send promotional emails (you can unsubscribe anytime).

• Website Improvement: To analyze user behavior and enhance our services.

• Security & Fraud Prevention: To protect against unauthorized access.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers: Payment processors (e.g., PayPal, Airwallex), shipping carriers, and marketing platforms.

• Legal Compliance: If required by law (e.g., court orders, government requests).

• Business Transfers: In case of mergers, acquisitions, or asset sales.

4. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., ​​Google Analytics​) to:

• Improve website functionality

• Personalize user experience

• Analyze traffic & ad performance

You can manage cookies via your browser settings. Disabling them may affect website performance.

5. Data Security

We implement industry-standard security measures, including:

• SSL encryption for data transmission

• Secure payment processing (we do not store credit card details)

• Access controls to protect stored data

However, no online system is 100% secure. Please use strong passwords and report suspicious activity.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Opt out of marketing communications

• Request data portability

• Withdraw consent (where applicable)

To exercise these rights, contact us at [support@balanxtech.com].

7. Third-Party Links

Our Website may contain links to third-party sites (e.g., social media, partner websites). We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect changes. Continued use of our Website constitutes acceptance of the revised policy.

10. Contact Us

For questions or requests regarding your privacy, please contact:

BalanX Technologies

📧 Email: [support@balanxtech.com]